Register a Customer Support Case

If you have a problem with one of our products, please get in touch by logging a support request below.

Top Tip: You can raise a support request for a particular product simply by searching or browsing our website for the product you have.  Once you're viewing the correct item, click on the "Contact Us" tab, and raise a support request from there - the product details below will then be pre-populated.

Your Name

Your contact details

Your address

Tell us what product you have and where you bought it.

If you are unsure of the product you have please leave the product code field blank and upload a photograph below

Please tell us more about your problem

Please tell us about any symptoms or include information about your water pressure to help us diagnose any problems

Proof of purchase & supporting photo(s)

Please upload your proof or purchase and any supporting photos to help us with your request


Security Question

1 + 3 =

* By submitting this form you agree to Abode using your personal data in accordance with our Privacy Policy and also confirm you are over 18 years of age.

Abode is a division of Norcros Group (Holdings) Limited and is registered in England under company number 566694
Registered office: Ladyfield House, Station Road, Wilmslow, Cheshire, SK9 1BU

The contents of this website and all images contained within are copyright of Abode and cannot be used or reproduced without written prior permission. Whilst we endeavour to ensure all information is correct our policy is to continually improve and develop our products, and accordingly we reserve the right to amend specifications, particulars of weights, measures, prices, dimensions, finish and colour availability without prior notice. Errors & omissions excepted.

Abode, Distinctly, Aquifier, Tempeau, Pronteau and Proboil are registered trademarks of Abode.

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