Introducing Abode
Our Story
Abode was established in 2002 as a small team of only 4, but regardless of how small we started, what did exist from day one was the creativity, passion, drive and vision that has led us to where we are today.
Our founding principles have always been the same; to be different by design, to never compromise on quality and to always do what’s right for our customers.
Many things may have changed over the years, but we have never lost sight of where we started and what’s important to us and our customers.
We continue to prioritise our unique, award-winning UK product design, ensuring our products stand the test of time by choosing premium materials, components and manufacturing processes. And finally, that we continue to prioritise service excellence in all that we do, from our superb customer experience team to our comprehensive spares service.
We began as a kitchen tap specialist and over time have expanded our categories through; kitchen sinks, water filter taps, instant hot water taps and bathroom brassware & showering. Most recently we have expanded our bathroom offer to include basins, mirrors and accessories in our FOCUS 60 collection.
Abode is proud to be part of Norcros plc. Norcros are a group of market-leading brands that design and supply sustainable bathroom and kitchen products in the UK, Ireland and South Africa, in addition to selected export markets.
Norcros as a group stand at the forefront of design, sustainability, quality, and innovation, creating better living for stakeholders.
Our commitment to excellence drives us to develop beautifully designed and environmentally responsible products that meet the highest standards of quality and performance. We prioritise sustainable practices, minimizing our environmental impact and helping our partners and brands achieve their sustainability goals.
Our culture of innovation and people-first philosophy ensures a dynamic and inclusive workplace, fostering the creativity and dedication needed to stay ahead in the market. By choosing Norcros, you align with a company that is dedicated to delivering exceptional value, making us the wise and powerful choice for investors, brands, partners, and employees alike.
Sustainability
Abode has a recognised reputation for designing environmentally sustainable products like filter taps and our patented Swich device.
Over the past 5 years, we have also made considerable steps towards using more natural materials and processes in the manufacture of our products, and our packaging continually evolves to be more friendly to the environment.
In our latest product developments, we specify water and energy saving components and recycled or recyclable materials in the manufacture of some products.
But sustainability means more to Abode than just ‘green’ products. Sustainability is an integral part of the way we manage our business. We are proud to have been certified as Carbon Neutral and to be certified by Investors in People for our consideration of social and environmental factors in the way we run our business. Our family culture attracts talent, boosts engagement and keeps us focused on what is important.
We use renewable energy in our offices and vehicles, minimising our carbon footprint. Like all Yorkshire folk we love the place we live and try to help it thrive by supporting local charities in initiatives each year.
Carbon Neutral
Abode were proud to become PlanetMark certified in 2022 and achieve our goal of carbon neutrality.
Since 2018 we have significantly reduced our carbon footprint, and we continue to monitor our scope 1, 2 and 3 emissions each year to ensure we remain on the path to Net Zero Carbon status in 2040.
One of our core goals at Abode is continuous development, whether it be our product, our processes or our principles. For more information read our Sustainability Report.
Our People
Our people are at the root of our purpose and are our most valuable asset, which is why we underpin everything we do to centre around our team.
To ensure the welfare, wellness and involvement of all our people, we place focus in the following areas.
- Abode is accredited to the Investors in People standard, which is based on leadership, support of performance and delivering sustainable outcomes. Since gaining the accreditation we have made improvements across our business to our communications, staff policies, schemes and business management processes to ensure everything we do is the best it can be for our people.
- Business performance is discussed quarterly with every member of the Abode team through briefing presentations and staff surveys.
- We operate a staff training programme to develop the skills and careers of our people. We strive to offer employees additional vocational opportunities to help them forge long-term careers with Abode, we have great people, and we want to ensure we keep them.
- Participation at all levels of the company is encouraged. We operate a staff suggestion scheme, and suggestions are often rewarded if they deliver a business benefit. Employee engagement ratings are consistently over 90%.
- The health and wellbeing of our employees is extremely important to us. To support this, we offer free Flu Vaccination vouchers to all employees and access to life & wellbeing support and resources.
- We respect work/life balance at Abode, we know that the right balance is pivotal to the wellbeing of our employees and underpins the quality of their work.
- In 2020 we reassessed our working polices, and we now champion a flexibility policy wherever possible and support our staff through all the ups and downs life throws at you, giving them one less thing to worry about.
- Abode encourages employees to socialise and celebrate success together, both as a company and in smaller groups of colleagues.
"Our people are at the root of our purpose and are our most valuable asset."
